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CONTACT INFORMATION | |
| How do I contact Pearl-Pearls.com? 295 Laketrail Drive, Alpharetta, GA 30022,USA. Email:stevegpan@gmail.com Tel. 1(678)860-0003 (8:00am - 9:00pm EST, Monday - Sunday). Fax. 1(678)393-2027 (24 hours a day 7 days a week). |
How long does it take to process orders? Once you place your order, we estimate that your order should ship in three(3) - four(4) days. |
What is your Return Policy? With Pearl-Pearls.com your satisfaction is 100% guaranteed. You can return or have an exchange of your orders, within 15 days of purchase You will receive a refund for the purchase price. You pay your return shipping costs. |
Do I have to pay sales tax on my order? Pearl-Pearls.com is required to pay sales tax on orders shipped to Georgia, regardless of where the purchase originates. At this time, all other orders do not incur sales tax. |
Is my credit card safe? When your place an order from our online store, your credit card information is protected by our secure server. Our secure server software, together with your browser, strongly encrypts all of your personal information -- including credit card number, name, expiration date, and zip code -- so that it cannot be read by anyone else over the Internet. The encryption process converts the characters you enter into coded data that is then securely transmitted over the Internet. The order information you sent will be received and decrypted by authorized persons only. |
Can I pay by phone? Pearl-Pearls.com wants you to feel completely comfortable that when you place an order: Online: You enter all of your information through Pearl-Pearls.com's online store. You can order 24 hours a day, 7 days a week. By Telephone: You enter all of the information except your credit card information online. We will keep your order on hold until you call. To complete your purchase, call us at: (678)860-0003 (8:00 am - 9:00 pm EST) with your name and credit card information. Your call will just take a minute. You can verify your order on the phone if you like. By Fax:You fill the online order form. And then fax your order form to: (678)393-2027 . You can fax 24 hours a day, 7 days a week. Your fax will just take a minute. You can verify your order on the phone if you like. |
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